FAQ
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FAQ
3-Day Polish Guarantee
If your polish chips within 3 days of your service, call and make an appointment to have your polish redone at no cost to you. All we ask is that you call and do the polish change during the 3-day period.
Payments
We accept Visa, MasterCard and Discover. Tips cannot be added to your credit card, so kindly bring cash when you come in.
Appointments
We accept both appointments and walk-ins. We recommend calling in advance to put your name down on our “Walk-In Wait List” so as to secure your position.
Cancellation
If you are unable to make your appointment or are running late, we appreciate a courtesy phone call to let us know.
Ten-Minute Grace Period
Your appointment will be lost 10 minutes after your appointment time. We will consider you a walk-in and give you the next available slot.
Gift Certificates
Tip to Toe gift certificates can be purchased.
Private Parties and Special Events
Tip to Toe is available for private parties, special events and location shoots. Send your inquiry to:
Pet Policy
Service dogs are welcome at Tip to Toe, provided owners show official documentation.
Child Safety Policy
Children are only permitted in the salon or spa area when having a service. For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service. We do not have the facilities to care for children. We love children, and we hope you understand, we cannot assure their safety in a professional environment. We also do not want to compromise the relaxation of our guests. YOUR UNDERSTANDING IS GREATLY APPRECIATED.
Health Conditions
When making any appointments, please let us know if you are pregnant or have any health conditions (e.g. allergies or injuries).